Frequently Asked
Questions

Our 14-day target: most standard builds go live within two weeks of your kick-off call, as long as we have your content and feedback on time. Digital Identity sites are usually ready in 5 working days, and custom projects are scheduled around their scope.

No. While we offer a 50% secure deposit option to lock in your spot, we are flexible. Our goal is your total satisfaction, so you can choose a payment structure that works for you before the final launch.

Absolutely. In the unlikely event you encounter any issues, you can reach out to us directly through your Client Dashboard. Our team is on standby to provide rapid technical support and ensure your digital presence remains flawless.

Yes — every site we build is made accessible as standard: readable colour contrast, full keyboard navigation, labelled images and forms, and text a screen reader can read aloud. It is not a paid extra on any package — it is just how we build. It matters commercially as well as ethically: around one in five people in the UK has a disability, and under the Equality Act 2010 businesses serving the public are expected to make reasonable adjustments, which is generally understood to include their website.